Online Policies
Legal Notices
Privacy Policy
Secure Shopping Guarantee
Legal Notices
The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site and all Ritz Interactive, Inc. Sites indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Ritz Interactive, Inc. reserves the right to make changes to this site and these terms and conditions at any time.
Risk of Loss
All items purchased from Ritz Interactive, Inc. sites are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. It is the responsibility of consumer to file any claims with the carrier for damaged and/or lost shipments.
Disclaimer and Limitation of Liability as to Products Sold
All of Ritz Interactive, Inc.'s products are guaranteed against defects for 30 days from the date of the invoice. Except as expressly stated herein, Ritz Interactive, Inc. makes no representations or warranties, either express or implied, of any kind with respect to products sold on the Ritz Interactive, Inc. sites. Except as expressly stated herein, Ritz Interactive, Inc. expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to Ritz Interactive, Inc. arising from any product sold on the Ritz Interactive, Inc. sites shall be the price of the product ordered. In no event shall Ritz Interactive, Inc., its directors, officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to product sold.
Disclaimer and Limitation of Liability as to the Ritz Interactive, Inc. Web Sites
The Ritz Interactive, Inc. web sites and the materials therein are provided 'as is'. Ritz Interactive, Inc. makes no representations or warranties, either express or implied, of any kind with respect to the Ritz Interactive, Inc. sites, their operations, contents, information, or materials. Ritz Interactive, Inc. expressly disclaims all warranties, express or implied, of any kind with respect to the sites or their use, including but not limited to merchantability and fitness for a particular purpose. You agree that Ritz Interactive, Inc., its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the Ritz Interactive, Inc. sites. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.
Typographical Errors
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing, quantities available or product information received from our suppliers, either on a Ritz Interactive website, an affiliates website or a partner’s website, Ritz Interactive, Inc. shall have the right to refuse or cancel any orders, including auctions, placed for product listed at the incorrect price or out-of-stock. Ritz Interactive, Inc. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Ritz Interactive, Inc. shall immediately issue a credit to your credit card account in the amount of the charge.
Contest Rules
Ritz Interactive, Inc. plans to give away prizes by random drawing on their Interactive Sites. Please read the official rules.
At times Ritz Interactive, Inc. will host or co-host contests on our site in which we ask visitors and customers for contact information (like email address) and demographic information (like zip code, age, income level, etc). Personal information may be shared with contest partners.
Links
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Ritz Interactive, Inc. is not responsible for the operation of or content located on or through any such linked to or third party site.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Ritz Interactive, Inc. reserves the right at any time after receipt of your order to accept or decline your order for any reason. Ritz Interactive, Inc. reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $1,000.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.
Service and Support
All requests for technical service and support should be made directly to the manufacturer in accordance with their terms and conditions.
Jurisdiction and Venue
Any legal action brought against Ritz Interactive, Inc. shall be governed by the laws of the State of California without regard to its conflict of law principles. You agree that Orange County, California will be the sole jurisdiction and venue for any litigation arising from your use of a Ritz Interactive, Inc. site.
Trademarks and/or Service Marks
Ritz Interactive, Inc. and ShopatShark.com are pending trademark registrations of Ritz Interactive, Inc.
Privacy Policy
We realize that customers are concerned about how the information they provide on-line will be used. We are committed to protecting your privacy and will use the information we collect about you to process your order and provide a more personalized shopping experience. We do not sell or rent our list of customers to anyone, without your permission.
Information Disclosed to Strategic Partners: We do work with certain companies who, in conjunction with their own membership programs or rewards programs, require that we disclose purchasing information about their customers who visit a Ritz Interactive, Inc. site through links from the partner sites. We disclose only the information required to make these programs work and support your membership with them, which typically includes the name and/or email address of the user as well as the dollar amount of purchases made. We disclose this information to such companies under an agreement that requires that they obtain your consent first, usually under the membership or participation rules. If you do not want us to disclose that information to the strategic partner, then you must contact them directly. We may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. Credit card transactions are handled by a third-party financial institution, which receives the credit card number and other personal identifying information only to verify the credit card numbers and process transactions. When placing an order, we ask you to provide information on-line including your name, mailing address, e-mail address and credit card information.
All information is stored on a highly secured server that is not accessible through the internet. To continuously assess the value of our on-line shopping experience, we may track the way customers use our site; however, this information is analyzed only in the aggregate and not at the individual level. To this end, the information you provide us will help us tailor our communications and product offerings so that you receive more of what you want and less of what you don't want when shopping with us.
With your permission, we may notify you from time to time of special offers and/or send you on-line information that may be of interest to you. You may elect not to receive promotional offers from or through us at any time. Any e-mail correspondence received from a Ritz Interactive, Inc. site will also include information on how to prevent receiving such mail. If you prefer, you may write to us at: Ritz Interactive, Inc. Attn: Customer Operations PO Box 19705 Irvine, CA 92623-9705
Secure Shopping Guarantee
The Safe Shopping Guarantee protects you while you shop at ShopAtShark.com, so that you never have to worry about credit card safety. When shopping with ShopAtShark.com online, you can shop with confidence.
When making your purchases on our secure server, you are protected by Secure Socket Layer (SSL) technology. By using SSL technology, your order information is encrypted to avoid the decoding of that information by anyone other than ShopAtShark.com. This makes online buying as secure as purchasing by telephone.
We guarantee that every transaction you make at ShopAtShark.com will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at ShopAtShark.com.
In general, under federal law, you will not be liable for more than $50 of fraudulent charges. In the unlikely event that you are subject to fraudulent charges, remember to first notify your credit card provider in accordance with its reporting rules and procedures. If, for whatever reason, you are held responsible for this amount, ShopAtShark.com will cover the entire liability for you, up to $50, as long as the unauthorized use of your credit card resulted through no fault of your own from purchases made from ShopAtShark.com while using our secure server.